Porsche Service FAQs in Norwalk, CA

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Frequently Asked Questions

Keeping your luxury car in top condition is likely at the top of your priority list, which means that you may have a lot of Porsche service questions. Check out our Porsche Service FAQs to see if we've already provided the answer you came looking for, or contact McKenna Porsche if you have additional questions. The service team at our Porsche dealer in Norwalk, CA, is highly trained and ready to handle any Porsche maintenance and repairs you may need. Schedule Porsche service online now to book a convenient time or visit our Norwalk Porsche service center to see when you can squeeze in a Porsche maintenance appointment.

Frequently Asked Questions Frequently Asked Questions

Q: Is it normal that my brakes make squeaking sounds from time to time?

A: Yes, your Porsche is equipped with some of the most powerful brakes in the industry and intermittent brake noise is deemed normal operation. For more details, please enjoy this video published by Porsche:

However, for liability reasons we must caution all guests to reach out to the dealership if you feel in any way that you may be experiencing an unsafe condition.

Q: My battery went dead on my sports car. How do I get into my front trunk to access the battery and/or jumpstart my car?

A: The general procedure is similar on all sports cars. You can learn more when you click here. If you need more detailed, model-specific information please refer to your vehicle's Owner's Manual: www.porscheownersmanuals.com/

Q: When turning the steering wheel all the way to the right or left, and I am slowly moving forward or backward, I hear rubbing noises under the car and there is a jerking sensation.  Is this normal?

A: In most cases, yes. This is described as "tire scrubbing".  Here is a quote from the Society of Automotive Engineers: "The tire scrub may feel like a slight dragging of the tire due to the lateral movement of the tire over the road surface. This is a normal condition. No repairs are necessary."  Therefore, in the clear majority of cases nothing further is needed. However, for liability reasons we must caution all guests to reach out to the dealership if you feel in any way that you may be experiencing an unsafe condition.

Q: Where can I find information about other frequently asked questions regarding my Porsche that are not listed here?

A: Download the Porsche "Good to know" app for your IOS or Android device here:

itunes.apple.com/us/app/good-to-know/id578575559?mt=8

play.google.com/store/apps/details?id=com.porsche.enus.goodtoknow&hl=en

Q: Where can I find more detail-oriented information regarding my Porsche?

A: The best source is the Porsche I-manuals website.  Click the link, enter your model information, and then search any keyword related to your question: www.porscheownersmanuals.com/

Q: How do I contact emergency Porsche 24-Hour Roadside Assistance?

A: Please ensure you are in a safe situation and then call 1-800-PORSCHE for 24-hour roadside assistance.  Feel free to watch this YouTube video for more information:

Q: How can I make a payment online for my vehicle with Porsche Financial Services?

A: Create an account and login into the My Porsche website to manage your vehicle ownership experience: login.porsche.com/auth/us/en_US/login 

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